Our Clients Say It Best: Smith Strong Law Firm Delivers Outstanding Legal Services

I am always grateful when clients write thank you notes and leave satisfied scores on legal rating websites.  Of course, results vary and past performance does not provide any guarantee for future cases, or your case in particular.  But I’d be personally leery of becoming involved with an attorney with less than positive reviews. Wouldn’t you? 

These reviews were left on my public Avvo profile, emailed to our firm, or directly sent to us from this website.

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  • Your books and conversations on divorce and estate laws make these aspects of life less intimidating.

    Van, thanks for spending time with me on my divorce case and next steps. It was very kind of you to take interest in my family/parent challenges. You just can't expain the time [it takes] when it comes to transitioning the elderly from the hospital/rehab/long-term care and all the financial management that comes with it. Just know that you've been an inspiration to me. The information, your books and conversations on divorce and estate laws make these aspects of life less intimidating. At the right time, I'd love to talk more about how my experience with the elderly, grants, insurance, etc. might complement your materials on estate planning.  I'll be in touch soon when we can move my case "off hold". 

    Lisa C., age 54, Henrico County, Technology Executive
  • Trust me, she knows what she is doing and is highly respected and well known in legal circles and courthouses in Virginia.

    I knew nothing about getting a military divorce. Married 20+ years out of state, a full time working Mom of 3, I didn't know what I was entitled to [IF I wanted those things], how to negotiate during mediation [what is REALLY important to me - stay focused], or how to remain civil when an uncontested divorce turns contested. Not once was I caught unware of the process, the paperwork, or her expectations of me. I needed someone not just smart and stylish, I wanted someone who would be honest and straight forward with me about all things. Trust was instant which is rare for me and along the process I had, and she did too, remind me I paid HER for her expertise, knowledge, and sound advice - especially when my feelings got in the way of her REASONABLE sound advice. I could not be happier with my outcome or more complimentary of the legal services provided, professionalism extended, and knowledge base known by Mrs. Jaime Allgood. She works the process in your favor, listening to what you want and knowing what you're entitled to, but never leading you on. Listen to her advice, communicate openly and honestly with her, and allow her to fully represent you. Trust me, she knows what she is doing and is highly respected and well known in legal circles and courthouses in Virginia. I highly recommend her, give her a call!!

    La'Shawn, 2017 military divorce client
  • He was very thorough and attentive during our initial consult.

    Alex was great with our case. He was very thorough and attentive during our initial consult. He listened to our needs and did what we wanted to do, not what he wanted. He did give recommendations and we listened. Our case was handled quickly and efficiently and settled out of court like we had hoped. I recommend Alex to everyone. Great people!

    Anonymous client, 2016
  • I couldn't say enough good things about Alex Phillips.

    Alex Phillips helped me come to an agreement with my ex husband regarding child support and custody so I was able to avoid two court appearances. Alex was always available. He responded to emails and calls quickly. He communicated with my often unpleasant ex about the case so I didn't have to. He and his paralegal were always kind and accomodating. Alex went far beyond what I asked from him and actually cared about me as a person. His office was an hour away from me and he was still able to get everything done for me before my court dates and I only hand to go to the office for our initial consultation. I have already recommended him to my friends and family and told them it's worth the short trip. Even after my case was finished, he gave me further advice and made suggestions about how to handle my legal situation in the future (and he didnt even bill me for that). I couldn't say enough good things about Alex Phillips.

    Anonymous, 2016 Hampton, VA family law client
  • ..there are lawyers who go above and beyond the call and Alex is one of those lawyers.

    When you need legal representation, most lawyers can provide the services being rendered. However, there are lawyers who go above and beyond the call and Alex is one of those lawyers. Not only is Alex knowledgeable, capable, and transparent but his work ethic epitomizes a successful lawyer who, despite the nature of your case, is optimistic and caring. I went into my case with a feeling of uncertainty and fear of which some lawyers would have sought to profitable gain. Alternatively, Alex upon our first consultation provided a peace of mind and confidence that transcend throughout his diligent work on my case. Smith Strong [sic] should be just as proud as I am to have Alex on their team. If you want true legal representation and a peace of mind, I highly recommend Alex Phillips.

    Lee, 2017 Williamsburg client
  • He explained everything to me from point A to point B.

    When I first spoke to Mr Phillips I was nervous but he made me feel at ease. He explained everything to me from point A to point B. I know he could not promise me anything but I know he will try his best with what I have going on. I would really like to thank Kala she has also been there if I had any questions, she got back with me almost right away when it came to emails. So far everything been good and I know they will do there best to help me with my issues I am having. All I can ask is they try to do what they can, nothing more nothing less. Thanks you to the staff that works with me on this

    Anonymous, 2017 client
  • Could not have asked for anyone better. His staff are marvelous and I just cannot say enough.

    Represented me in a divorce. Could not have asked for anyone better. He offered ideas that I would not have known to think of, kept me abreast of all issues, and was extremely personally supportive of me and my situation. His staff are marvelous and I just cannot say enough. Do not chance getting another attorney - Mr. Smith and his staff will represent you well.

    Anonymous, 2013 client
  • This firm is a great example of how a law firm should serve its clients

    This firm is a great example of how a law firm should serve its clients. They kept me informed orally, electronically and by hard copy, every step of the way. My recommendations were considered at every point along the course of the case which made me an equal member of the team. The outcome was what we as a team agreed upon at the beginning of the case. I will recommend this firm in the future.

    Jacquelyn, 2013 client with a civil matter, Petersburg, VA
  • Van is an excellent attorney, he made me feel like I was more than just another client like most lawyers do

    Van is an excellent attorney, he made me feel like I was more than just another client like most lawyers do. He cares about what is right and he does whatever it takes to win.

    Maria, 2013 Client
  • Very smart, and knows how to get results

    I came to Van during a difficult time. He assured me we had a good case. Somehow Van was able to settle my nerves and get the exact result we wanted. He is very smart, and knows how to get results. Thanks a million!

    Alan, 2013 Williamsburg client
  • Would definitely recommend him to anyone.

    Van helped us in our matter and was reliable, gave good advice, kept us informed and got us a great result. We would definitely recommend him to anyone. Both Van and his staff were professional and pleasant to work with. Thanks!

    Jeff, 2014 client
  • Client said firm helped her through a difficult process.

    Van Smith and his associates assisted me through a difficult process. Their patience and guidance as well as their understanding of the situation I was in throughout the case allowed me peace of mind. I appreciate their efforts and how they handled my case and highly recommend them to anybody looking for a reputable family law firm. Thank you to Van and his associates!

    Jessica, 2014 family law client
  • Recently, I was served with Divorce papers. I knew I needed an expert in family law.

    Recently, I was served with Divorce papers. I knew I needed an expert in family law. I asked friends, family members, co-workers and had no luck. I finally began searching online. I called and visited several law offices, but didn't feel they were the right fit for me. I then called Smith Strong and initially spoke with Katie. She was kind and her soft spoken sincere concern for my particular situation, led me to hire the family of Smith Strong. Several weeks later, I called and spoke to Kaitlin about my financial circumstances. She reassured me that they would work with me and Kaitlin has been true to her word. Debbie and I have had a ton of e-mail exchanges and she's been quick to respond. She is especially quick to respond to my sometimes panicked e-mails, even on weekends. Van updates me regularly and has never missed a call. He has shown true compassion toward the needs of me and my family. My divorce process has been an emotional life altering event, but with the encouragement and reinforced support from the family of Smith Strong, I will be able to endure what lies ahead and for me that makes all the difference. Thank you, to everyone at the family of Smith Strong 

    Kimberly, divorce client, Williamsburg
  • Van and his staff were exceptional in a very challenging set of divorce proceedings...

    Van and his staff were exceptional in a very challenging set of divorce proceedings that allowed me to fight to have as much time with my children as possible. His staff is very responsive and Van is very good at clearly answering questions in a very friendly manner.

    Anonymous, June 22nd, 2015
  • I appreciate everything this firm has done for me throughout this difficult time...

    I appreciate everything this firm has done for me throughout this difficult time and have been extremely happy with the professionalism and courtesy that were extended to both myself and my wife during the deliberations. My career requires the highest levels of customer service so I am very particular about the businesses and associations I have based simply on how they treat their clientele. I chose this firm because of the level of customer service that I perceived in Van's reviews and the fact that he actually takes the time to read them and respond. I read hundreds of reviews of different lawyers and usually the only response was to defend themselves and try to discredit the source, but not Van. His responses show the passion he has for his career and his clients. I was thoroughly impressed by everyone that I spoke with in the firm and they far exceeded my expectations. During the initial consultation he brought in an associate attorney (at no charge to me) to consult with me as well based on my specific situation. They were not pushy or judgmental in any way and we talked well past the hour that was allotted for me (again at no extra cost). I felt very "listened too" and understood every time I spoke with them. Fortunately my wife and I decided to work on fixing things before moving on to the D word. Their counsel and help were exactly what I needed and provided the assurance that if things didn't work they would take care of whatever I needed. To the other reviews that mention being charged repeatedly, I can only speak to my experience but I can't count the times that I talked with Van or another attorney at absolutely no cost simply because they wanted to check in on me. They are always willing to work out a payment solution so don't feel embarrassed if you need to ask for their help in figuring it out or a little more time until that next paycheck comes (I personally had to do so and was amazed at the understanding response I received). I will be sure to recommend them to anyone I know that may need their services and will be back if I should ever need too.

    Brian, consulted Van in 2015 for family law matter